Scheduling Helpdesk Tickets in JIRA
North Park has purchased an add-on application for JIRA called "The Scheduler". The Scheduler allows you to automate the process of creating recurring tasks in Jira. Using the add-on, you define the issue template once, select how often it should be created The Scheduler will create the issues for you. Your issues can be created daily, weekly, monthly, or using your own custom interval. Scheduled issues are managed per project, and by default limited to project administrators.
If you are interested in learning more about scheduling regular tasks, please open a helpdesk for IT requesting access.
For more information about the Scheduler Application in JIRA, the following links are direct links to the official current Scheduler documentation.