Help Desk

Help Desk

Atlassian Jira Help Desk

Several North Park departments utilize the University's Help Desk system. The system itself is a tool called Jira and is part of the same suite that powers this wiki (Confluence).

The Information Technology department uses the Jira Help Desk to organize tasks and workflows to efficiency.

Please visit jira.northpark.edu or helpdesk.northpark.edu to create a ticket.

Browsers

Please note that Jira may look and function differently in some browsers. The IT Department recommends that you not use Internet Explorer.

Google Chrome, Firefox, and Safari are able to effectively display the North Park Help Desk without trouble.

Click here for more information on Browsers.

Student Technician

Interested in helping IT solve some issues? Come work with us! Fill out a IT Student Techs application today!