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Adding a Printer

Adding a Printer

University employees have the ability to connect to printers and copiers all over campus.

Follow these instructions to start printing from your University Windows or Apple computer.

Public computers (in lobbies and residence halls) should default to nearby printers.

Personal Devices for Students and Employees should utilize either FollowMe with Mobility Print.

North Park uses PaperCut to track and manage printers on campus.

University Windows Computers

  1. Open Printers & scanners by using the search box

  3. Select "Add device" at the top

  4. Wait for "The printer that I want isn't listed" to show up

  6. Select "Select a shared printer by name"

  7. Type "\\print\" and you should see a list of printers appear

  8. Select "Next" to install the printer

If you have more than one printer or device added, you can set the default by right clicking on the device in the Devices and Printers panel and choosing "Set as default printer"

Apple Computers

Printers on University Mac computers should be installed using the North Park IT Self Service application already present on the computer. Adding printers to your University Mac via North Park IT Self Service ensures that you have the correct drivers and settings!

  1. Launch the Self Service app.

  2. Search, or select the Printers menu at the left to show all the printers available to install.

  3. Find the printer you would like and choose "Install" to begin.

  4. Test printing once installation is complete by selecting your new printer from the print menu

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  1. After clicking the “Print” button, Print Center (green arrow) will launch, and your print job will get stuck at “Hold for Authentication” (yellow box). Cancel this print job by clicking the “x” button (red arrow). This will only be necessary the FIRST time you try to use the printer.

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  1. Once the first print job clears the Print Center, then next (Second) time you send a print job to the new printer, it should be able to print. You may get a pop-up window asking for your North Park credentials. Enter your user name and password, click OK, and the print job will be sent to the printer.

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